Osaki OS-3D Cyber Pro Massage Chair Review

by Mary Lou | Last Updated: April 24, 2016 When you buy something using the links on our posts, we may earn a small commission at no additional cost to you. Learn more.

Executive Summary

The Osaki OS-3D Cyber Pro gives you superior control over your massage settings, and the preset massage programs are as effective as advertised. On the flip side, the massage pressure is inconsistent in different areas of your back when using the presets so you’ll have to live with this or tweak the settings each time.

If this isn’t a big deal for you, the OS-3D is a quality chair that you’ll truly enjoy in your home.

OSAKI OS-3D PRO Cyber Zero Gravity Heated Massage Chair, Black
  • 3D Massage Rollers with quad head massage head for a truly humanistic massage
  • 2 Stage Zero Gravity
  • Lower Back Heat Therapy

Last update on 2024-05-27 at 23:38 / Affiliate links / Images from Amazon Product Advertising API / More info

Product Details

Osaki is one of the leading distributors of electronic massage chairs, handheld massagers, foot massagers, fitness machines, and back relief products. They specialize in importing and distributing products straight to the consumers.


• Recommended User Height (approx.): 6’4″
• Recommended Max. User Weight (lbs): 265
• Power Consumption (Watts): 300
• Weight (lbs): 251
• Dimensions Upright (H” x W” x D”): 51″ X 35″ X 57″
• Dimensions Reclined (H” x W” x D”): 37″ x 35″ x 73″


Some assembly is required, though you can use the White Glove service to take care of everything from start to finish.


Osaki provides a 1 year parts/ labor in-home warranty and a 3-year limited warranty.

Main Features

• 5 intensity-level 3D Roller Technology, with adjustable roller protrusion
• 2 Mechanical Foot Rollers per foot
• Music System – MP3 technology
• Sleek Body Lines
• 2-Stage Zero Gravity

• Chromotherapy
• Computer Body Scan
• Re-Engineered Airbag Massage Technology
• Heat Therapy
• Airbag Twist Motion
• Simple, Easy-To-Use Remote Control – A large 5″ display provides easy-to-read chair functions.
• 10 Pre-Set Massage Programs
• Auto-Extend Ottoman
• 30 Minute Auto Timer

See the OS-3D in action in this informative video.

1st Time Use - Osaki OS 3D Pro Cyber Massage Chair


Quiet Rollers

First off, the OS-3D runs quietly in contrast to the cheaper Kahuna Massage Chair LM6800. This is a plus that people often overlook.

It’s easier to enjoy the bliss of an awesome massage when done without the sounds of loud motors grinding in the background. This also means that you can hear whatever music you choose to play without any competing noise.

Highly Customizable Massage Settings

When it comes to the massage itself, the Osaki OS-3D Cyber Pro Massage Chair offers you plenty of control and customization with two things: their much-touted remote control, and the rollers themselves.

The remote control is pretty easy to understand, although you may still want to read the manual to make sure you don’t miss anything. For instance, there is no outer rim on the flap to make it obvious that you can open the bottom part of the remote.

Once open, you can then use the remote control to adjust the OS-3D’s massage areas, intensity, vibrations, and heat to your heart’s content.

The 3D roller technology for which the OS-3D is named allows the massage rollers to be adjusted not just vertically and horizontally along your back but forwards and backwards as well. The rollers can be advanced up to 3.15 inches which will give you maximum massage intensity, or dialed down to whatever you like.

Effective Massage

The preset programs have a good range of variety and are highly effective in working out the kinks from your tired body. You can choose from De-Stress, Stretch, Relax, Energy, Comfort, and Deep Pressure, depending on what you need.

Deep Pressure is the most intense and best saved for when you’re feeling extra-tense. The rollers apply enough pressure to actually pop the kinks from your back, so be careful about using it on the strongest settings.

If you like a firm massage, the OS-3D’s massage actually feels better than crowd favorite Inada Dreamwave. The Dreamwave has a lighter touch and is excellent at emulating the Japanese shiatsu (finger pressure) massage it was patterned after. In contrast, the OS-3D applies a firmer massage, which feels more effective at kneading and working out the aches from your body.

Lower Back Heat Therapy

If you’re suffering from back pain, you’ll love this feature of the OS-3DThe two heating pads placed optimally behind your lower back are designed to bring relief from inflammation and pain.

As good as the OS-3D’s massage is, the chair does have a significant drawback (see the next section).


Customized Massage Settings Don’t Save

Spent an hour fiddling with the settings to find the perfect combination of heat, vibrations, intensity, and so forth for your aching muscles? Too bad, because you’ll have to do it again each time you sit down in the chair.

It’s unfortunate that a chair whose biggest draw is the customizability doesn’t allow you to actually save those customizations through sessions.

Inconsistent roller pressure

After using the Osaki OS-3D Cyber Pro Massage Chair for some time, you’ll notice that the intensity of the massage rollers varies based on the location. The rollers apply more pressure on the lower back and shoulders, while being lighter on the upper back and neck. This means that if you increase the massage intensity enough to get a stronger shiatsu experience on your upper back and neck, your lower back and shoulders will end up getting painfully pummeled.

Upon closer examination, it’s not actually the rollers themselves that are at fault. The mechanism is excellently designed and balanced; the rollers have a wide range of movement and can be set to the proper spots with the 3D button.

The problem is actually the computerized body scan software. The idea behind it is that the program scans and maps the curve of your back, then adjusts the location of the rollers for maximum effect. In reality, the OS-3D’s body scan software doesn’t work very well and leaves the rollers placed in suboptimal spots. This leads to inconsistent massage intensity at various parts of your back.

There is a fix for this, though it may get tedious. You can use the 3D button on the remote control to manually set the proper ‘zones’ and ‘spots’ for the rollers to get them to where you feel a comfortable pressure for all the parts of your back. However, as noted earlier, your preferences aren’t saved between sessions, so you’ll have to do this again each time you want to use your chair.

An alternative for those who don’t want to fiddle in depth with the settings each time is to just quickly set the massage strength to a comfortable level for the shoulders and lower back and get used to a minimal massage on your neck and upper back.

Poor Music System

The OS-3D’s built-in music system frankly isn’t very good. The sound – oddly – comes from somewhere over your left shoulder, and the speakers are limited in range. If you take your relaxation music seriously, you’re better off using your own home audio system when having your massage.


The Osaki OS-3D Cyber Pro Massage Chair is unbeatable when it comes to customization, letting you adjust the massage to exactly your tastes. The preset massage programs are quite effective in working out bodily aches and tensions.

However, the OS-3D’s main down side is the weak body scan software leading to imbalanced massage intensity for your neck-to-lower-spine area when using the default settings. If this is not a deal-breaker, the OS-3D is an excellent investment and a welcome addition to your home spa.

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Author: Mary Lou
In the Before Times, Maru spent vacations traveling and making stops at showrooms to test the latest massage chair models. Nowadays, she’s hunkered down in her small sunlit home dotted with her ever-growing collection of fiddle fig trees, indoor plants, and Himalayan salt lamps. Find her at LinkedIn.